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2007 WardsAuto e-Dealer 100

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Highlights
The Internet Sale?
Apr 01, 2007
Recently, I received a phone call from an Internet director wanting to talk about the Ward's e-Dealer 100.
Internet Action in Acton
Apr 01, 2007
At first glance, Acton Toyota is not the likeliest of candidates for the Ward's e-Dealer 100...
Mystery Shopping
Apr 01, 2007
Is your dealership paying for Internet leads, but not getting them? It happens more than people realize, says...
WARDSAUTO Intelligence

Since 1924, Wards has provided business intelligence about the automotive industry to its key players and the financial community investing in it. Today, we reliably track and interpret market size, trends and movements, delivering forward-looking intelligence, statistics and insight.

Wow Your Customer
Apr 01, 2007
In putting together the Ward's e-Dealer 100 coverage, we find that some of the Internet directors like to push the envelope in their use of technology. It is easy to be wowed into thinking something may be the next big thing. We try, though, to...
WARD'S e-Dealer 100
Apr 01, 2007
Two Web-based firms, Cars.com and Dealer.com, recently launched tools that help dealers determine the effectiveness of their marketing efforts.
Ward's e-Dealer 100 Rely on the Basics
Apr 01, 2007
Last year, someone working for one of the domestic auto maker's e-commerce division's lamented why so many of its dealers were not paying attention to its online customers.
Over-worked Managers?
Apr 01, 2007
The role of managing the Internet has outgrown most Internet departments as dealerships find Web-based sales becoming more...
Lose the Appointment Book
Apr 01, 2007
Appointment books and scheduling over the telephone are becoming things of the past at many dealership service departments...
Used and Young
Apr 01, 2007
How effective are your used-car department's online efforts? If you're not sure, it may be time to take a hard look at it.