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Steel customer satisfaction

Jacobson & Associates, a Rochester, NY, steel industry consulting company, has just released an independent study of how steel customers view their suppliers. The 763-page report contains detailed performance results for the 50 largest steel suppliers in the U.S. and Canada. Ratings are based on more than 1,300 steel purchaser interviews, and include 11 product categories and all major steel markets,

Jacobson & Associates, a Rochester, NY, steel industry consulting company, has just released an independent study of how steel customers view their suppliers. The 763-page report contains detailed performance results for the 50 largest steel suppliers in the U.S. and Canada. Ratings are based on more than 1,300 steel purchaser interviews, and include 11 product categories and all major steel markets, such as transportation and service centers.

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